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by Vicky Phillips, GetEducated.com
(Originally published in The Industry Standard-CNN May 10,
1999)
Every Monday morning, 3,600 professors,
standing at 3,600 lecterns, teach 3,600 versions of introductory
microeconomics. Repeat the task 3,600 times and not automate it?
It's nothing you'd bank on. Or is it?
Adult education is big business $330 billion
a year. It just hasn't acted like it. Until now. The Internet is
changing the economics of higher education in the same way it
changed the economics of retail trade. The chief problem with
making a business of higher education is that instruction is
costly.
The Industrial Revolution did little to
improve the production and distribution of knowledge. Ergo,
while the cost of higher education has skyrocketed, universities
have historically lost money on instruction, while keeping
afloat with government subsidies and alumni donations.
Today, the Web is threatening to make higher
education profitable. The Internet addresses two of the
highest-cost items faced by the old world of education: physical
infrastructure and tenured faculty.
New York University, one of the nation's
largest providers of adult education, kick-started a for-profit
Internet division last year. The goal: Create courseware that
can be licensed to other universities, as well as used
internally to lower instruction and infrastructure costs.
Insiders claim that NYU started its own
courseware company because it was miffed at a no-name,
for-profit university that academics have enjoyed ridiculing for
the last 23 years. The school in question is the University of
Phoenix, a division of the Nasdaq-listed Apollo Group (APOL) and
a company with $2.3 billion in annual revenues.
Phoenix, once ridiculed as the McDonald's of
Higher Education, is now America's largest private university,
with 66,000 students in 32 states, Puerto Rico and London.
Originally a vast chain of strategically located commuter
campuses for thirty-something adults, Phoenix has lately zeroed
in on Internet-enabled distance-degree programs in business,
education, health care and information technology.
The Internet isn't just another educational
technology; it's a disruptive technology. Academics envisioned
the Net as another tool the next filmstrip. But this
assumption misses the transformational trend. The Internet will
transform education the way Henry Ford's assembly line changed
automobile manufacturing. The Internet can provide standardized
courses, reach global markets, allow for rapid updating with new
knowledge, eliminate Ivory Tower overhead, and replace tenured
faculty with less costly freelancers.
It used to be that if you wanted an MBA you
had to live near a physical campus and pay the sticker price.
Now, many educational institutions offer an amazing array of
campus-free diplomas. Shop for a MBA online and you will find
dozens of options with prices ranging from $4,950 to $82,500.
Consumers think that higher education costs
too much and delivers too little. On the Internet, the customer
pulls the strings. Offer enough people a choice of 50 virtual
MBA programs, instead of two within driving distance, and see
what happens. Amazonian selection will create a commercial
marketplace where one failed to exist before.
Brands known for their professional
certification power are now becoming universities. Stanley
Kaplan, the test-preparation company owned by the Washington
Post, last year opened its own virtual law school.
And Kaplan is not alone.
Sylvan (SYLN) Learning Systems, a company that
once simply tutored kids on taking exams, has plans to buy a 54
percent interest in Spain's largest for-profit university,
Universidad Europea de Madrid, for $51 million. Why Spain?
Sylvan sees an emerging middle class there that will soon demand
as much continuing education as Americans.
On the Net, education is a process, not a
place. What is learned is more important than where it's taught.
With online learning, people can get training and educate
themselves, rather than waiting for faculty to write a costly,
multiyear prescription.
The Internet will offer a chance to make real
profits from education, while offering students a choice about
who will educate them and at what price. There's big money for
universities that understand that the Net is more than a
21st-century equivalent of the filmstrip.

Vicky
Phillips is the founder of GetEducated.com, a consumer advocacy
group that researches, rates, ranks and verifies the credibility
of online college degree programs.
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